Oppor Support is a set of comprehensive IT management services available at a flat and affordable monthly rate.
Having a live support desk to provide your staff with immediate help is a key component to delivering our service. Armed with an arsenal of remote, onsite, email, chat, and phone communication options + a 24x7x365 staffed Network Operations Center, you can count on attention to your issues whether they pop up at noon or midnight.
It’s inevitable that the people in your organization, when placed in front of a PC or Mac, will encounter an issue. Aside from being there for general use questions, we’re pro-actively prevent issues surrounding viruses / malware, failing hardware, software updates and roll-outs, inventory control, and performance issues.
Your servers, the processes they enable and the data they make available, are vital to you and your clients. In today’s world of server consolidation, virtualization, security concerns, our decades of real world experience allows us to transform what you have into a highly efficient, modern, and effective business infrastructure.
The often overlooked pieces of your IT are the routers, firewalls, switches, storage, and electrical systems comprising your core infrastructure. These devices broadcast a virtually infinite amount of information about their health. We’re skillful in filtering the noise, knowing the vitals, and then appropriately tuning.